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Bato Services & Subscription Terms

Last Updated: September 30, 2026

These Services & Subscription Terms (“Terms”) are between Bato Baham Corp, a California corporation (“Bato,” “we,” “us,” or “our”), and the business that purchases Services from Bato (“Client,” “you,” or “your”).

IMPORTANT: THESE TERMS INCLUDE AN AUTHORIZATION FOR RECURRING CHARGES AND AUTOMATIC RENEWAL (SECTIONS 4–6), A NO-REFUND POLICY (SECTION 8), A CHARGEBACK POLICY (SECTION 9), CLIENT INDEMNIFICATION (SECTION 25), A LIMITATION OF LIABILITY (SECTION 26), A ONE-YEAR DEADLINE TO BRING CLAIMS (SECTION 27), AND BINDING INDIVIDUAL ARBITRATION (SECTION 28). PLEASE READ THEM CAREFULLY.

1. Agreement and Acceptance

1.1 The Agreement. The “Agreement” consists of (a) each order form, proposal, quote, statement of work (“SOW”), invoice, Payment Link, or checkout page issued by Bato and accepted by Client (each, an “Order”); (b) these Terms; and (c) any policies or addenda that these Terms or an Order expressly incorporate by reference.

1.2 Acceptance. Client accepts the Agreement when Client (a) checks a box or clicks a button stating that Client agrees to these Terms; (b) signs, electronically or otherwise, an Order that references these Terms; or (c) pays an Order or invoice that states it is governed by these Terms and provides access to them. Electronic acceptance and electronic signatures are binding to the same extent as handwritten signatures.

1.3 Order of Precedence. If an Order conflicts with these Terms, the Order controls only if it expressly identifies the section of these Terms it modifies. Otherwise, these Terms control, followed by the documents incorporated by reference. Any terms in a Client purchase order, vendor portal, or other Client document are rejected and have no effect, even if Bato accepts or does not object to that document.

1.4 Business Use Only. Client represents that it is a business, organization, or sole proprietor acquiring the Services solely for business or commercial purposes, and not for personal, family, or household purposes. Bato does not offer the Services to consumers and relies on this representation in entering into the Agreement.

1.5 Authority. The individual who accepts the Agreement on Client’s behalf represents and warrants that he or she has authority to bind Client.

2. Definitions

“Ad Spend” means amounts charged by a Third-Party Platform or other provider for paid media, boosting, promotion, or advertising inventory.

“AI Output” means content, code, or other material generated in whole or in part by an artificial-intelligence or machine-learning tool.

“Bato Materials” means the Bato App, batoapp.com, and all software, platforms, templates, frameworks, code libraries, components, designs, workflows, prompts, AI configurations, automations, methods, processes, know-how, reports formats, characters, mascots, avatars, brand assets, and other materials owned or licensed by Bato, whether existing before or developed during the Agreement, excluding Client Content and Final Deliverables assigned under Section 19.3.

“Client Accounts” means Client’s social media accounts, pages, profiles, business managers, ad accounts, websites, domains, app-store developer accounts, analytics accounts, and similar accounts.

“Client Content” means trademarks, logos, names, photographs, videos, audio, text, offers, pricing, product information, data, and other materials that Client or its agents provide to Bato or direct Bato to use.

“Committed Fees” has the meaning in Section 5.2.

“Deliverables” means the work product Bato delivers to Client under an Order.

“Minimum Commitment Period” means the minimum subscription period, if any, stated in an Order.

“Services” means the services described in an Order, which may include advertising and sponsored placement on the Bato App or batoapp.com, business profiles, social media management and content creation, promotional services, loyalty and membership programs, website and application development, AI and automation services, and related services.

“Third-Party Materials” means stock media, fonts, music, software, open-source components, and other materials owned by third parties.

“Third-Party Platforms” means services not controlled by Bato, including Stripe, Meta (Instagram, Facebook, Threads, WhatsApp), TikTok, YouTube, Google, Apple, X, LinkedIn, hosting and domain providers, and AI providers.

3. Services

3.1 Scope. Bato will provide the Services described in each Order. Work not described in an Order is out of scope and will be performed only under a written change order or at Bato’s then-current rates.

3.2 Performance. Bato determines the methods, tools, personnel, and scheduling used to perform the Services. Bato may use employees, contractors, and subcontractors and remains responsible for their performance under the Agreement.

3.3 Non-Exclusivity. Unless an Order expressly states otherwise, the Services are non-exclusive. Bato may provide similar services to other businesses, including Client’s competitors.

3.4 Monthly Deliverables. Deliverable quantities stated per billing period (for example, a number of Reels or posts per month) must be used in that period. Unused deliverables do not roll over and are not refundable, unless the shortfall was caused solely by Bato.

4. Fees, Payment Authorization, and Taxes

4.1 Fees. Client will pay the fees stated in each Order. All fees are non-cancellable and non-refundable, as provided in Section 8.

4.2 Payment Authorization. Client authorizes Bato and its payment processors, currently Stripe, Inc., to charge the payment method Client provides, on or after each due date and without further approval for each charge, for all amounts due under the Agreement, including recurring subscription fees, Committed Fees, setup fees, approved change orders, reimbursable costs, late charges, and amounts recoverable under Sections 7 and 9. Client authorizes Bato’s processors to obtain updated payment-method information from card networks or issuers. This authorization remains in effect until all amounts owed are paid and all Subscriptions have ended. Bank (ACH) debits are also subject to the mandate Client accepts at checkout.

4.3 Invoices. Invoiced amounts are due upon receipt unless an Order states otherwise. Client must notify Bato in writing of any good-faith invoice dispute within fifteen (15) days after the invoice date, with a reasonable description of the disputed items, and must pay all undisputed amounts when due. Invoices not disputed within that period are deemed accepted.

4.4 Taxes. Fees exclude all sales, use, value-added, digital-services, excise, and similar taxes, duties, and charges. Client is responsible for all such taxes except taxes on Bato’s net income. If Client must withhold any tax, Client will increase its payment so that Bato receives the full invoiced amount.

4.5 Ad Spend and Third-Party Costs. Unless an Order states otherwise, fees do not include Ad Spend, stock media, software licenses, hosting, domains, printing, influencer fees, prizes, or other third-party costs. Client will pay those costs directly or reimburse or prepay Bato as stated in the Order. Ad Spend and third-party costs are non-refundable once committed to the third party.

4.6 No Setoff. Client will pay all amounts without setoff, deduction, or counterclaim.

5. Subscriptions, Minimum Commitment, and Automatic Renewal

5.1 Subscription Start. A subscription (“Subscription”) begins on the start date stated in the Order or, if none is stated, on the date of the first payment.

5.2 Minimum Commitment. If an Order states a Minimum Commitment Period (for example, three (3) months), Client commits to purchase the Services for the entire Minimum Commitment Period and owes the total fees for that period (“Committed Fees”), even though Bato may bill them monthly for Client’s convenience. If, before the Minimum Commitment Period ends, Client terminates the Agreement or the Services (other than by cancelling renewal under Section 6.1), stops paying, refuses or stops using the Services, or fails to provide required materials, or if Bato terminates the Agreement because of Client’s breach (including nonpayment or a chargeback in violation of Section 9), all unpaid Committed Fees become immediately due and Client authorizes Bato to charge them. The parties agree that the Committed Fees are the agreed price for the Minimum Commitment Period, reflected in the package pricing, and are not a penalty. Committed Fees do not accrue for any period after Bato terminates for convenience under Section 6.4 or Client terminates for Bato’s uncured material breach under Section 6.2.

5.3 Automatic Renewal. AFTER THE MINIMUM COMMITMENT PERIOD ENDS (OR, IF THERE IS NONE, AFTER THE FIRST BILLING PERIOD), YOUR SUBSCRIPTION AUTOMATICALLY RENEWS FOR SUCCESSIVE ONE-MONTH PERIODS, AND YOU AUTHORIZE US TO CHARGE YOUR PAYMENT METHOD AT THE START OF EACH RENEWAL PERIOD AT THE THEN-CURRENT SUBSCRIPTION PRICE DETERMINED UNDER SECTION 29.2, UNTIL YOU CANCEL AS DESCRIBED IN SECTION 6.1. A different renewal period applies only if stated in an Order that Client signs.

5.4 Reminders and Notices. Bato will send renewal, trial-conversion, and price-change notices required by applicable law to the email address associated with Client’s account. Client is responsible for keeping that email address current.

5.5 Trials and Promotional Pricing. If Bato offers a free or discounted trial or introductory price, the Order or checkout page will state when regular charges begin and the regular price. Unless Client cancels before that date, Client authorizes regular charges from that date.

6. Cancellation and Termination

6.1 Cancellation by Client.

(a) How to Cancel. Client may cancel the automatic renewal of a Subscription at any time (i) online, through the customer billing portal link included in Bato’s receipts and account emails, or (ii) by email to info@batoapp.com sent from the email address associated with Client’s account. Bato may require reasonable verification that the request comes from Client’s account holder or an authorized representative. Cancellation requests made by phone, text message, social-media message, or to the personal accounts of Bato personnel are not valid.

(b) Timing. To avoid the next renewal charge, Client must cancel before 11:59 p.m. Pacific Time on the day before the renewal date shown in Client’s receipt or billing portal. Cancellation takes effect at the end of the then-current paid billing period. Services continue through the end of that period, and no partial-period refund or credit is given (see Section 8).

(c) Confirmation. Bato will confirm cancellation on screen or by email, and Client should keep that confirmation. If Client cancels by email and does not receive a confirmation within two (2) business days, Client must contact Bato again. Bato is not responsible for cancellation requests it did not receive.

(d) Retention Offers. During cancellation, Bato may offer Client a pause, downgrade, or discount. Accepting an offer is optional, and the option to cancel remains available throughout.

(e) Cancellation During a Minimum Commitment Period. Cancelling renewal during a Minimum Commitment Period ends the Subscription when that period ends. Until then, Client continues to receive the Services and Bato continues to bill the Committed Fees on the regular schedule. If Client instead terminates or stops paying for the Services before the period ends, Section 5.2 applies and the remaining Committed Fees become immediately due.

(f) Effect of Cancellation. Cancellation does not affect amounts already due, Committed Fees, Ad Spend or third-party costs already committed, or obligations that survive under Section 32.6. Content scheduled to publish after the cancellation takes effect will be removed from Bato’s schedule, and Sections 6.5 and 13.8 apply.

6.2 Termination for Breach. Either party may terminate an Order by written notice if the other party materially breaches the Agreement and fails to cure the breach within fifteen (15) days after receiving written notice describing it (five (5) days for nonpayment).

6.3 Bato’s Immediate Suspension and Termination Rights. Bato may suspend or terminate any or all Services immediately by notice if Client (a) fails to pay any amount when due; (b) initiates a chargeback or payment dispute in violation of Section 9; (c) violates applicable law, a Third-Party Platform’s terms, or Section 15; (d) requests content Bato reasonably believes is unlawful, deceptive, infringing, discriminatory, or harmful; (e) engages in abusive, harassing, or threatening conduct toward Bato personnel; (f) becomes insolvent or subject to bankruptcy proceedings; or (g) engages in conduct that Bato reasonably determines creates a material risk of legal liability or reputational harm to Bato.

6.4 Termination for Convenience by Bato. Bato may terminate any Order for any reason on at least thirty (30) days’ written notice, effective at the end of a paid billing period, so that Client is not charged for Services Bato will not perform.

6.5 Effect of Termination. Upon termination or expiration: (a) all fees accrued through the effective date, and any Committed Fees owed under Section 5.2, become immediately due; (b) Client’s access to Bato systems ends; (c) licenses to Deliverables that have not been paid for in full end; (d) Bato may remove Client advertising, profiles, and content hosted on Bato-controlled properties; (e) Bato may delete Client Content thirty (30) days after termination, except copies retained in routine backups or as required by law; and (f) Client will complete the offboarding steps in Section 13.8. Transition assistance is available at Bato’s then-current rates.

7. Late Payment, Suspension, and Collections

7.1 Late Charges. Overdue amounts bear a late charge of one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is less, from the due date until paid.

7.2 Suspension. If any amount is more than five (5) days overdue, Bato may suspend any or all Services on notice, including pausing advertising, unpublishing or holding scheduled content, and disabling Bato-hosted websites, applications, or automations. Fees continue to accrue during suspension, and Bato is not liable for any consequence of a suspension under this Section. Bato may require payment of all overdue amounts, and any reactivation fee stated in the Order, before resuming Services.

7.3 Failed Payments. If a payment fails, Bato and its processors may retry the charge and use updated payment-method information.

7.4 Collection Costs. Client will reimburse Bato’s reasonable costs of collecting overdue amounts, including collection-agency fees and attorneys’ fees, subject to Section 28.7.

8. No Refunds

8.1 No Refunds. ALL FEES AND CHARGES ARE NON-REFUNDABLE. Bato does not issue refunds for any reason, including cancellation, non-use or partial use of the Services, early termination, dissatisfaction with results, or Client’s failure to provide materials or approvals. This applies to subscription fees, Committed Fees, setup fees, completed content, development work, advertising periods, Ad Spend, and third-party costs. The only exception is a refund that applicable law requires and that cannot be waived.

8.2 Exclusive Remedy for Non-Performance. If Bato fails to provide a material portion of prepaid Services for reasons not attributable to Client, a Third-Party Platform, or a Force Majeure Event, and does not cure the failure within thirty (30) days after Client’s written notice, Bato will, at its election, (a) re-perform the Services, (b) provide replacement Services, (c) issue an account credit, or (d) extend the service period. Bato does not provide cash refunds under this Section. THIS SECTION 8.2 STATES CLIENT’S SOLE AND EXCLUSIVE REMEDY FOR ANY FAILURE TO PROVIDE, OR DEFECT IN, THE SERVICES.

8.3 Request Deadline. Client must request any remedy under Section 8.2 in writing within thirty (30) days after the charge or the delivery at issue, or the request is waived.

8.4 Credits. Account credits have no cash value, are non-transferable, and expire on the earlier of twelve (12) months after issuance or termination for Client’s breach.

9. Chargebacks and Payment Disputes

9.1 Contact Bato First. Before disputing any charge with its bank or card issuer, Client will contact Bato at info@batoapp.com and give Bato at least fifteen (15) business days to resolve the concern, unless Client reasonably believes the charge resulted from fraud or unauthorized use of its payment method.

9.2 Authorized Charges. Charges made in accordance with the Agreement are authorized by Client. Disputing an authorized charge as unauthorized, unrecognized, cancelled, or not received, when the Services were provided or available, is a material breach of the Agreement.

9.3 Consequences. If Client initiates a dispute in violation of this Section, Bato may immediately suspend or terminate the Services; the disputed amount remains owed even if provisionally credited to Client; Committed Fees become due under Section 5.2; and Client will reimburse dispute fees imposed by Bato’s payment processor and Bato’s reasonable costs of responding.

9.4 Evidence. Client authorizes Bato to provide the Agreement, acceptance records, Orders, communications, delivery and account-activity records, and Deliverables to its payment processors, card networks, and issuing banks to respond to a dispute. Bato will limit any Client Confidential Information it provides to what is reasonably necessary.

9.5 Amounts Still Owed. If a dispute is resolved in Client’s favor but amounts remain owed under the Agreement, Bato may recover them under Section 28.

10. Client Responsibilities

10.1 Cooperation. Client will provide accurate and complete information, materials, approvals, access, and decisions reasonably needed for the Services, on time, and will designate a point of contact with authority to approve work.

10.2 Client Delays. Bato’s timelines are extended by any delay caused by Client. Fees remain payable during Client delays. If Client fails to provide required input for thirty (30) days after Bato’s request, Bato may treat the affected Deliverable as delivered for billing purposes, close it out, or reschedule it at additional cost.

10.3 Client’s Business. Client is solely responsible for its products, services, pricing, offers, coupons, events, fulfillment, customer service, refunds to its customers, and required licenses and permits.

10.4 Client Users. Client is responsible for the acts and omissions of its employees, contractors, and agents who use Bato accounts, dashboards, or portals, and for keeping their credentials secure.

10.5 Acceptable Use. Client will not use the Services to promote unlawful products or services or to create or distribute content that is false, misleading, infringing, defamatory, discriminatory, hateful, sexually explicit, harassing, or harmful, or to send unsolicited or unlawful communications.

11. Client Content

11.1 Ownership. As between the parties, Client retains ownership of Client Content.

11.2 License to Bato. Client grants Bato and its contractors a worldwide, non-exclusive, royalty-free, fully paid license, with the right to sublicense to Third-Party Platforms and service providers as needed, to use, reproduce, modify, adapt, translate, create derivative works of, publish, transmit, display, perform, and distribute Client Content (a) to provide the Services, (b) for the purposes described in Section 20, and (c) to comply with law. This license includes Client’s names, trademarks, and logos for those purposes and continues after termination for content published during the Agreement until it is removed in the ordinary course.

11.3 Client Warranties. Client represents and warrants that (a) it owns or has obtained all rights, licenses, consents, and releases needed for Bato to use Client Content as contemplated, including written releases from every identifiable person whose name, image, likeness, or voice appears in Client Content (and from a parent or guardian for any minor); (b) Client Content, and Client’s offers, claims, and instructions, are truthful, not misleading, substantiated, and compliant with applicable law and Third-Party Platform policies; and (c) Client Content does not infringe, misappropriate, or violate any intellectual-property, privacy, publicity, or other right.

11.4 Reliance. Bato may rely on Client Content and Client instructions without independent verification. Bato has no duty to fact-check claims, verify pricing, or clear third-party rights in Client Content.

11.5 Refusal and Removal. Bato may refuse, reformat, or remove any Client Content that it reasonably believes violates law, third-party rights, Third-Party Platform policies, or Bato’s standards, or that creates legal or reputational risk.

12. Content Review and Approval

12.1 Client Review. Client is responsible for reviewing all content Bato submits for approval for accuracy (including prices, dates, offers, addresses, hours, product claims, and disclaimers) and legal compliance. Approval means Client adopts the content as its own advertising.

12.2 Deemed Approval. If Client does not approve or request specific changes within three (3) business days after Bato submits content for review (or another period stated in the Order), Bato may, at its option, treat the content as approved and publish it, or hold it. Client may designate in writing categories of content that require express approval (for example, pricing or regulated-product claims), and Bato will not publish those without express approval.

12.3 Revisions. Each Deliverable includes the number of revision rounds stated in the Order or, if none is stated, two (2) rounds. Additional revisions are billed at Bato’s then-current rates.

12.4 Corrections. On Client’s written request, Bato will use reasonable efforts to correct or remove content it published within two (2) business days, while Bato has access to the relevant account or property.

13. Social Media Account Access and Management

13.1 Account Ownership. Client owns and controls the Client Accounts and is responsible for complying with each Third-Party Platform’s terms and policies.

13.2 Access Method. Client will grant Bato access through the platform’s delegated, partner, or role-based access tools (for example, Meta Business Suite partner access) where available. If Client instead provides login credentials, Client authorizes Bato to use them and acknowledges that sharing credentials may violate platform terms; Client assumes that risk. Client will keep at least one administrator role under its own control and enable multi-factor authentication. Bato will not change ownership or administrator settings without Client’s written request.

13.3 Account Security. Client is responsible for the security of Client Accounts, associated email accounts, devices, and recovery methods, and will notify Bato promptly of any suspected compromise. Bato will use reasonable measures to protect any credentials in its possession.

13.4 Platform Actions. Bato is not responsible for account suspensions, restrictions, reduced reach, content removals, demonetization, verification decisions, data loss, outages, policy enforcement, or unauthorized access affecting Client Accounts, except to the extent finally determined to have been caused by Bato’s gross negligence or willful misconduct. Fees remain payable during any such event. Assistance with platform appeals is provided at Bato’s then-current rates unless included in the Order.

13.5 Community Management. Unless the Order expressly includes community management, Bato does not monitor or respond to comments, direct messages, reviews, mentions, or customer inquiries. Client remains responsible for responding to customer complaints, refund requests, legal notices, and health, safety, or emergency matters, even where community management is included; Bato will escalate those items to Client.

13.6 Paid Advertising on Third-Party Platforms. Unless the Order states otherwise, ad accounts will be in Client’s name and use Client’s payment method. Client approves budgets and is responsible for all Ad Spend and platform charges. Client should set platform-level spending limits. Any liability of Bato for an error in campaign settings or Ad Spend is subject to Section 26.

13.7 Music and Licensed Media. Platform-provided audio libraries and other Third-Party Materials may be licensed only for use within that platform or for limited purposes, and some audio is unavailable to business accounts. Client will not download, repurpose, or use such materials outside their licensed scope and is responsible for any consequences of doing so.

13.8 Offboarding. On termination, Bato will stop publishing and, on request, remove its own access. Within five (5) business days after termination, Client will revoke Bato’s access to Client Accounts and change any credentials shared with Bato. Bato is not responsible for any activity on Client Accounts after termination.

14. Advertising and Promotion on the Bato App and batoapp.com

14.1 Placement. Advertising, sponsored placements, business profiles, and Bato Spotlight features are provided as described in the Order and are non-exclusive. Bato determines position, format, design, rotation, and timing, and may modify placements to maintain the functionality, design, and user experience of its platforms.

14.2 Labeling. Bato may label paid content as “Ad,” “Sponsored,” “Promoted,” or similar, as Bato considers appropriate or as law requires. Client will not present its advertising as editorial content or as an endorsement by Bato.

14.3 Standards and Removal. Advertising is subject to Section 10.5 and to any written advertising or content guidelines Bato provides to Client. Bato may reject, require changes to, or remove any advertising at any time. If Bato removes advertising for a reason other than Client’s breach, Client’s sole remedy is substitute creative, a makegood placement, or a pro-rata credit, at Bato’s election.

14.4 Advertiser Responsibility. Client is the advertiser and is solely responsible for its advertising content and for honoring its offers, coupons (including their terms and expiration), events (including safety, permits, tickets, and cancellations), and products. Bato is not a party to any transaction between Client and its customers.

14.5 Metrics and Availability. Any metrics Bato reports are good-faith estimates, and Bato’s records control for billing. Interruptions of the Bato App or batoapp.com lasting less than seventy-two (72) consecutive hours are not a failure to provide the Services; for longer interruptions, Client’s sole remedy is an equivalent extension of the affected placement.

15. Marketing Law Compliance

15.1 Client Responsibility. Client is responsible for the compliance of its business, products, services, offers, pricing, claims, promotions, and Client Content with all applicable laws and regulations, including the FTC Act and state unfair and deceptive practices laws; the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255); the FTC Rule on the Use of Consumer Reviews and Testimonials (16 C.F.R. Part 465); price-advertising and fee-disclosure laws; sweepstakes, contest, and giveaway laws; coupon, gift-card, and loyalty laws; the CAN-SPAM Act, the Telephone Consumer Protection Act, and state telemarketing and text-messaging laws; privacy and wiretapping laws; accessibility laws; and industry-specific rules.

15.2 Regulated Industries. Client will tell Bato in writing before the Services begin if Client offers alcohol, cannabis, tobacco or vaping products, firearms, health care or medical services, drugs or supplements, financial or credit products, insurance, real estate, legal services, gambling, or other regulated products or services. Bato may decline the engagement, require counsel-approved copy, or charge additional fees.

15.3 Reviews and Endorsements. Client will not ask Bato to create, post, or solicit fake or misleading reviews, testimonials, or endorsements; to post reviews by Client’s owners, employees, or relatives without clear disclosure; to suppress negative reviews; or to offer incentives conditioned on positive reviews. Client will disclose to Bato, and will be responsible for disclosing to the public, all material connections with influencers or endorsers that Client engages. Client will not remove disclosures Bato includes.

15.4 No Fake Engagement. Bato does not buy or sell fake followers, likes, views, comments, reviews, or other fake indicators of social media influence. Client will not request them and represents that it has not purchased them for any Client Account it asks Bato to manage, except as disclosed to Bato in writing. Bato may terminate the Services immediately if Client violates this Section.

15.5 Promotions. Client is the sponsor of any giveaway, contest, sweepstakes, coupon, or other promotion and is responsible for its official rules, eligibility, prize fulfillment, tax reporting, any required registration or bonding, and compliance with platform promotion rules. Templates or suggestions Bato provides are not legal advice.

15.6 No Legal Advice. Bato does not provide legal advice. Bato’s review, drafting, or publication of content does not shift Client’s legal responsibility for its advertising and promotions.

16. Loyalty and Membership Programs

16.1 Client as Program Sponsor. Client sponsors any loyalty or membership program offered through the Services and is responsible for its program terms, rewards, point values, expiration, redemption, honoring rewards, financial liabilities, accounting, unclaimed-property obligations, gift-card and stored-value law compliance, and member support.

16.2 Communications Consent. Client is responsible for obtaining, documenting, and honoring all legally required consents and opt-outs for texts, emails, calls, and push notifications sent to its customers, and for the content of messages sent at Client’s direction. Bato sends such messages as Client’s agent and on Client’s instructions.

16.3 Bato App Users and Data. Individuals who use the Bato App have a direct relationship with Bato governed by Bato’s end-user terms and Privacy Policy. Bato owns the Bato App, its user accounts, and data generated through Bato’s platform, subject to applicable law and Bato’s Privacy Policy. Bato will make available to Client the program data reasonably needed to administer Client’s program, which Client may use only for that program and in compliance with law.

16.4 Program Termination. When a program ends, Client is responsible for notifying members and handling outstanding rewards. Bato may discontinue the program on the Bato App upon termination of the applicable Order.

17. Website, Application, and Development Services

17.1 Statement of Work. Development Services are governed by an SOW describing specifications, milestones, acceptance criteria, hosting, maintenance, and ownership.

17.2 Changes. Changes to an SOW require a written change order, which may adjust fees and schedule.

17.3 Acceptance. Client will test each delivered milestone within five (5) business days and notify Bato in writing of any material nonconformity with the agreed specifications, with enough detail to reproduce it. Bato will correct and resubmit. A Deliverable is accepted on the earlier of (a) expiration of the review period without such notice or (b) Client’s use of it in production or public release.

17.4 Exclusions. Unless the SOW includes them, Development Services do not include hosting, maintenance, security updates, backups, app-store submissions, compatibility with future operating systems or browsers, adaptation to third-party API changes, accessibility conformance, or regulatory compliance features. Client is responsible for the privacy notices, cookie and tracking consents, and terms on its own websites and applications.

17.5 Accounts. Domains, hosting, app-store developer accounts, and analytics accounts should be registered in Client’s name and at Client’s expense. Accounts that Bato registers on Client’s behalf will be transferred to Client upon payment in full.

17.6 Open-Source and Third-Party Components. Deliverables may include open-source and third-party components licensed under their own terms, which Client will follow.

17.7 Limited Development Warranty. For thirty (30) days after acceptance, Bato will correct reproducible defects that cause a Deliverable to fail materially to conform to the SOW specifications, provided Client reports them in writing during that period. This correction obligation is Client’s sole remedy for such defects.

18. Artificial Intelligence and Automation

18.1 Use of AI Tools. Client agrees that Bato may use AI tools, including tools provided by third parties, to research, draft, generate, edit, translate, and automate content, images, video, voice, avatars, code, and workflows.

18.2 Nature of AI Output. AI Output may be inaccurate, incomplete, or similar to output generated for others, and may not be eligible for copyright or other intellectual-property protection. Bato does not warrant that AI Output is unique, protectable, accurate, or non-infringing. Client is responsible for reviewing AI Output before use, subject to Section 12.2.

18.3 Inputs. Bato will use commercially reasonable efforts to configure AI tools so that Client Confidential Information submitted to them is not used by the tool provider to train models offered to third parties. Client will not provide sensitive personal information for AI processing unless the Order expressly permits it.

18.4 AI Systems Built for Client. For chatbots, AI agents, and automations Bato builds or configures for Client, Client is the deployer and is responsible for (a) disclosing to users that they are interacting with an automated system where required, including under California Business and Professions Code section 17941; (b) monitoring outputs and maintaining human oversight; (c) decisions made using the system; and (d) obtaining consents for any recording or data collection. Client will not use such systems to make decisions about employment, credit, housing, insurance, education, health care, legal services, or government benefits unless the SOW expressly addresses the applicable legal requirements.

18.5 Likeness and Voice. Client will not request any synthetic or digitally altered depiction of a real person’s likeness or voice without that person’s written consent, and will provide Bato with evidence of consent on request.

18.6 Third-Party AI Terms and Costs. Use of third-party AI tools is subject to their terms. Usage costs are passed through to Client only if the Order so states.

19. Intellectual Property

19.1 Bato Materials. Bato and its licensors own all right, title, and interest in the Bato Materials, including all improvements and derivatives, whenever created. No rights are granted to Client except as expressly stated in this Section 19.

19.2 Ownership Before Payment. Bato owns all Deliverables, drafts, raw footage, project files, unused concepts, and other work product until the conditions in Section 19.3 or 19.4 are met. While Client is current on all payments, Client has a limited, revocable, non-exclusive license to use Deliverables as delivered for its own business.

19.3 Final Marketing Deliverables. Upon Bato’s receipt of payment in full of all fees owed under the applicable Order, Bato assigns to Client all of Bato’s right, title, and interest, if any, in the final, Client-approved versions of social media posts, graphics, videos, captions, and other marketing content created specifically for Client and delivered under that Order (“Final Deliverables”), excluding Bato Materials and Third-Party Materials. Raw files, project files, and unpublished drafts are not included unless the Order states otherwise.

19.4 Development Deliverables. Ownership of websites, applications, software, and other development deliverables is governed by the SOW. If the SOW does not address ownership, Bato retains ownership and, upon payment in full, grants Client a perpetual, non-exclusive, royalty-free license, transferable only with the sale of Client’s business, to use, modify, and operate those deliverables for Client’s own business. Source code will be delivered only if the SOW so provides.

19.5 Embedded Bato Materials. To the extent Bato Materials are incorporated in Final Deliverables or development deliverables, upon payment in full Bato grants Client a perpetual, non-exclusive, royalty-free license, transferable only with the sale of Client’s business, to use those Bato Materials solely as part of those deliverables. Client may not extract, resell, or separately use Bato templates, characters, mascots, avatars, or other Bato Materials.

19.6 Third-Party Materials and AI Output. Third-Party Materials are subject to their own license terms, which Client will follow; any license Bato obtains for Client is limited by its terms. Bato’s assignments and licenses cover AI Output only to the extent Bato holds rights in it.

19.7 Portfolio License. Client grants Bato a perpetual, non-exclusive, royalty-free license to use Final Deliverables and development deliverables for the purposes described in Section 20.

19.8 Feedback and Aggregated Data. Bato may use any suggestions or feedback Client provides without obligation. Bato may collect and use performance, usage, and technical data derived from the Services in aggregated or de-identified form that does not identify Client or any individual, for any lawful purpose, including improving its services and benchmarking.

19.9 Nonpayment. If Client fails to pay any amount when due, all licenses granted to Client under this Section 19 for unpaid Deliverables terminate, and Bato may remove such Deliverables from Bato-hosted or Bato-controlled properties.

20. Portfolio and Publicity

Unless Client opts out by written notice, Bato may identify Client by name and logo as a Bato customer and display publicly published work created for Client in its portfolio, case studies, website, social media, and promotional materials. An opt-out applies to uses made after Bato receives the notice; Bato need not recall materials already distributed. Bato will not disclose Client’s Confidential Information for these purposes. Client may identify Bato as its service provider but may not otherwise use Bato’s name or marks or imply Bato’s endorsement without Bato’s written consent.

21. Third-Party Platforms and Services

21.1 Dependence. The Services depend on Third-Party Platforms that Bato does not control. Client will comply with the terms, advertising policies, and developer policies of each Third-Party Platform used in connection with the Services.

21.2 No Responsibility. Bato is not responsible for the acts, omissions, outages, policy or algorithm changes, API changes or deprecations, pricing changes, account actions, or data handling of Third-Party Platforms.

21.3 Adaptation. Bato may modify the Services to adapt to changes by a Third-Party Platform. If such a change makes a contracted Service unavailable or commercially impracticable, Bato may substitute a comparable service or terminate the affected Service and issue an account credit for any prepaid portion not performed, which is Client’s sole remedy.

21.4 Pass-Through Costs. Fees imposed by Third-Party Platforms for the Services may be passed through to Client as stated in the Order.

22. Data Protection and Privacy

22.1 Roles and Service-Provider Terms. For personal information that Client provides to Bato, or that Bato processes on Client’s behalf to provide the Services (“Client Personal Data”), Client is the business or controller and Bato acts as Client’s service provider or processor. With respect to Client Personal Data, Bato will: (a) process it only to provide the Services and for other business purposes permitted by the California Consumer Privacy Act and its regulations (“CCPA”) and similar laws; (b) not sell or share it (as those terms are defined in the CCPA), and not retain, use, or disclose it outside the direct business relationship between the parties or for any purpose other than those specified in the Agreement; (c) not combine it with personal information Bato receives from other sources, except as permitted by applicable law; (d) comply with its applicable obligations under the CCPA, provide the same level of privacy protection the CCPA requires, and notify Client if Bato determines it can no longer meet those obligations; (e) permit Client to take reasonable and appropriate steps to help ensure Bato uses Client Personal Data consistently with Client’s legal obligations and, on written notice, to stop and remediate unauthorized use; (f) provide reasonable assistance with consumer rights requests, at Client’s expense for any material effort; and (g) bind any subcontractor that processes Client Personal Data to terms at least as protective. If applicable law requires a separate data processing agreement, the parties will sign one on request, and it will control over these Terms with respect to Client Personal Data.

22.2 Client Obligations. Client is responsible for having a lawful basis, providing required notices, and obtaining required consents for the collection and use of Client Personal Data, including for messaging, cookies, pixels, tracking technologies, chat tools, and call or chat recording installed or used at Client’s request, and for maintaining a privacy policy on its own websites and applications. Client’s instructions to Bato will comply with law.

22.3 Restricted Data. Client will not provide Bato with payment card data, Social Security numbers, government identification numbers, health information, biometric data, precise geolocation, personal information of children under 13, or other sensitive personal information unless the Order expressly permits it and specifies safeguards.

22.4 Security. Bato will maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the Client Personal Data it processes, and will notify Client without undue delay after confirming a security incident affecting Client Personal Data.

22.5 Bato’s Privacy Policy. Bato’s Privacy Policy, available at https://bato-privacy-policy-917587.gitlab.io/, governs Bato’s collection and use of personal information of Client’s personnel, visitors to Bato’s websites, and users of the Bato App.

23. Confidentiality

23.1 Definition. “Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”) that is marked confidential or that a reasonable person would understand to be confidential, including pricing, business plans, customer information, credentials, source code, and the terms of any Order. It does not include information that is or becomes public through no fault of Recipient, was known to Recipient without restriction before disclosure, is independently developed by Recipient, or is lawfully received from a third party without restriction.

23.2 Obligations. Recipient will use Confidential Information only to perform or receive the Services, will protect it with at least reasonable care, and will disclose it only to its personnel, contractors, and professional advisors who need to know it and are bound by confidentiality obligations at least as protective.

23.3 Compelled Disclosure. Recipient may disclose Confidential Information if required by law or legal process, after giving Discloser prompt notice where legally permitted.

23.4 Duration and Return. These obligations last during the Agreement and for three (3) years after it ends, and for trade secrets, for as long as they remain trade secrets. On written request after termination, Recipient will return or destroy Discloser’s Confidential Information, except copies retained in routine backups or as required by law, which remain subject to this Section.

23.5 Equitable Relief. Unauthorized use or disclosure of Confidential Information may cause irreparable harm, and Discloser may seek injunctive relief in addition to other remedies.

23. Confidentiality

23.3 Compelled Disclosure. Recipient may disclose Confidential Information if required by law or legal process, after giving Discloser prompt notice where legally permitted.

23.5 Equitable Relief. Unauthorized use or disclosure of Confidential Information may cause irreparable harm, and Discloser may seek injunctive relief in addition to other remedies.

24. No Guaranteed Results; Warranties and Disclaimer

24.1 No Guaranteed Results. Marketing, advertising, social media, and promotional results depend on many factors outside Bato’s control. Bato does not guarantee any specific sales, revenue, customers, leads, app downloads, followers, views, impressions, search rankings, engagement, business growth, or profitability. Bato agrees to provide the purchased Services, not a business outcome.

24.2 Limited Services Warranty. Bato will perform the Services in a professional and workmanlike manner consistent with generally accepted industry practices. Client must notify Bato in writing of any breach of this warranty within thirty (30) days after the Services at issue are performed, and Client’s sole remedy is provided in Section 8.2.

24.3 Disclaimer. EXCEPT AS EXPRESSLY STATED IN SECTIONS 17.7 AND 24.2, THE SERVICES, DELIVERABLES, BATO MATERIALS, AI OUTPUT, AND THIRD-PARTY MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND BATO DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

25. Indemnification

25.1 Client Indemnity. Client will defend, indemnify, and hold harmless Bato, its affiliates, and their respective officers, directors, employees, contractors, and agents (the “Bato Parties”) from and against all third-party claims, actions, demands, and governmental investigations or proceedings, and all resulting losses, damages, fines, penalties, settlements, judgments, costs, and expenses (including reasonable attorneys’ and experts’ fees), arising out of or relating to: (a) Client Content, Client’s trademarks, or any materials, instructions, or approvals (including deemed approvals) provided by Client; (b) Client’s products, services, offers, pricing, coupons, promotions, events, loyalty programs, websites, applications, or transactions with its customers; (c) Client’s breach of the Agreement or of any representation or warranty in it; (d) Client’s actual or alleged violation of law, including advertising, consumer-protection, endorsement, review, privacy, wiretapping, telemarketing, text-messaging, email, and accessibility laws; (e) Client Accounts, including violations of platform terms resulting from Client’s instructions or credential sharing; (f) AI systems deployed by Client and their use; (g) acts or omissions of Client’s personnel or contractors; or (h) taxes for which Client is responsible. This obligation applies even if a claim alleges negligence by a Bato Party, but does not apply to the extent of liability finally determined to have resulted from a Bato Party’s gross negligence, willful misconduct, or fraud.

25.2 Procedure. Bato will notify Client of a claim; delay relieves Client only to the extent it is materially prejudiced. Client’s duty to defend arises upon notice. Client will assume the defense within fifteen (15) days with counsel reasonably acceptable to Bato. Bato may participate with its own counsel at its own expense, or at Client’s expense if a conflict of interest exists. Client may not settle any claim without Bato’s prior written consent unless the settlement unconditionally releases the Bato Parties and imposes no admission, payment, or obligation on them. If Client fails to assume the defense on time, Bato may defend the claim and Client will pay Bato’s costs as incurred.

25.3 Not Limited. Client’s obligations under this Section 25 are not subject to the limitations in Section 26.

26. Limitation of Liability

26.1 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, SALES, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, COSTS OF SUBSTITUTE SERVICES, OR LOSSES RESULTING FROM ACTIONS OF THIRD-PARTY PLATFORMS, ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THEIR POSSIBILITY.

26.2 Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BATO’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES, UNDER ANY THEORY OF LIABILITY, WILL NOT EXCEED THE FEES ACTUALLY PAID BY CLIENT TO BATO UNDER THE ORDER GIVING RISE TO THE LIABILITY DURING THE THREE (3) MONTHS IMMEDIATELY BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY, EXCLUDING AD SPEND AND PASS-THROUGH THIRD-PARTY COSTS. THE EXISTENCE OF MULTIPLE CLAIMS, SERVICES, OR ORDERS DOES NOT ENLARGE THIS LIMIT.

26.3 Exceptions. Section 26.1 does not limit Client’s obligations to pay fees (including Committed Fees) and other amounts owed, Client’s obligations under Section 25, Client’s liability for infringement or misappropriation of Bato Materials, or Client’s liability for breach of Section 9 or Section 15.

26.4 Non-Excludable Liability. Nothing in the Agreement limits liability for fraud, willful injury, or any other liability that cannot be limited or excluded under applicable law, including California Civil Code section 1668. In those cases, liability is limited to the fullest extent the law permits.

26.5 Allocation of Risk. The fees reflect the allocation of risk in Sections 8, 24, 25, and 26, which are essential elements of the parties’ bargain.

27. Time Limit for Claims

To the maximum extent permitted by law, any claim arising out of or relating to the Agreement or the Services must be brought within one (1) year after the claim accrues, or it is permanently barred. This Section does not apply to Bato’s claims for amounts owed, indemnification, or protection of its intellectual property or Confidential Information.

28. Dispute Resolution and Governing Law

28.1 Governing Law. The Agreement is governed by the laws of the State of California, without regard to conflict-of-laws principles. The Federal Arbitration Act governs this Section 28.

28.2 Informal Resolution. Before starting arbitration, a party must send the other written notice describing the dispute and the relief sought, and the parties will try in good faith to resolve it for thirty (30) days. This step does not apply to the matters in Section 28.5.

28.3 Binding Arbitration. Except as provided in Section 28.5, any dispute, claim, or controversy arising out of or relating to the Agreement, the Services, or the parties’ relationship, including the interpretation, scope, validity, or enforceability of this Section 28 (except Section 28.4), will be resolved by final and binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures (or its Streamlined Arbitration Rules and Procedures where they apply), before a single arbitrator, in Los Angeles County, California, unless the parties agree to a remote hearing. The arbitrator may award any relief available in court on an individual basis, subject to the limitations in the Agreement. Judgment on the award may be entered in any court of competent jurisdiction. Proceedings and awards are confidential except as needed to enforce the award or as required by law.

28.4 Individual Claims Only. Claims may be brought only in a party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If this Section 28.4 is found unenforceable as to a claim, that claim will proceed in court under Section 28.6, stayed pending arbitration of the remaining claims.

28.5 Exceptions. Either party may bring an individual claim in small-claims court. Bato may bring an action in court to collect unpaid fees, Committed Fees, or disputed charges. Either party may seek temporary, preliminary, or permanent injunctive relief in court to protect its intellectual property or Confidential Information.

28.6 Courts and Judicial Reference. Any court action permitted under the Agreement will be brought exclusively in the state or federal courts located in Los Angeles County, California, and each party consents to their personal jurisdiction and venue. If any claim proceeds in a California court, either party may require that it be resolved by general judicial reference under California Code of Civil Procedure sections 638 through 645.1, before a single retired judge who will decide all issues of fact and law.

28.7 Attorneys’ Fees. In any arbitration or action arising out of or relating to the Agreement, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.

29. Changes to Services, Pricing, and Terms

29.1 Services. Bato may modify features, formats, tools, and delivery methods, but will not materially reduce the committed deliverables of an active Order without Client’s consent, except as permitted by Section 21.3.

29.2 Pricing. Bato may change subscription prices on at least thirty (30) days’ notice by email. The new price applies from the first billing period beginning after the notice period ends. Client may cancel under Section 6.1 before then. Prices will not increase during a Minimum Commitment Period unless the Order permits it.

29.3 Terms. Bato may update these Terms by posting a new version with a new “Last Updated” date. New Orders are governed by the version in effect when accepted. For existing Subscriptions, a material change takes effect at the start of the first renewal period beginning at least thirty (30) days after Bato emails notice of the change; Client may cancel before then, and continuing the Subscription after that date constitutes acceptance. Changes do not apply to disputes arising before the change takes effect, and changes to Section 28 do not apply to any claim filed, or of which Bato had notice, before the change.

30. Force Majeure

Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, wildfire, earthquake, epidemic, war, terrorism, civil unrest, government action, labor disputes, power or internet failures, cyberattacks not caused by the affected party’s failure to maintain reasonable security, and outages, policy changes, or actions of Third-Party Platforms, payment processors, hosting providers, or AI providers (each, a “Force Majeure Event”). If a Force Majeure Event prevents performance of a material part of an Order for more than thirty (30) days, either party may terminate that Order on notice; Bato will issue an account credit for prepaid Services not performed, and Committed Fees will not accrue for later periods.

31. Notices and Electronic Communications

Bato may give notices to Client by email to the address associated with Client’s account or stated in the Order, effective when sent unless Bato receives a delivery-failure message. Client must give legal notices to Bato by email to info@batoapp.com. Cancellation is governed by Section 6.1. Client consents to receive receipts, notices, disclosures, and other communications electronically.

32. General

32.1 Independent Contractors. The parties are independent contractors. Nothing in the Agreement creates a partnership, joint venture, employment, fiduciary, or agency relationship, except for the limited agency in Section 16.2.

32.2 Assignment. Client may not assign or transfer the Agreement without Bato’s prior written consent. Bato may assign the Agreement to an affiliate or to a successor in a merger, acquisition, or sale of all or substantially all of its relevant assets. Any prohibited assignment is void.

32.3 Entire Agreement. The Agreement is the entire agreement between the parties regarding its subject matter and supersedes all prior proposals, discussions, and representations. Client has not relied on any statement or promise not contained in the Agreement.

32.4 Amendment and Waiver. The Agreement may be amended only by a written document accepted by Bato or as provided in Section 29. A failure or delay in enforcing any provision is not a waiver.

32.5 Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and modified to the minimum extent necessary, and the remaining provisions remain in effect.

32.6 Survival. Sections 4 (as to amounts owed), 5.2, 6.5, 7 through 9, 11.2 through 11.4, 13.4, 13.8, 15, and 19 through 32 survive termination or expiration.

32.7 Interpretation. Headings are for convenience only. “Including” means “including without limitation.” The Agreement will not be construed against either party as its drafter.

32.8 No Third-Party Beneficiaries. There are no third-party beneficiaries of the Agreement, except the Bato Parties under Section 25.

32.9 Counterparts. Orders may be signed in counterparts and electronically.

33. Contact

Bato Baham Corp Email (billing, cancellations, and legal notices): info@batoapp.com Online cancellation: customer billing portal link in Bato’s receipts and account emails Website: batoapp.com

Bato Privacy Policy

Last Updated: October 1, 2026

This Privacy Policy explains how Bato Baham Corp (“Bato,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit batoapp.com, use the Bato App, or do business with us as a client. It is separate from the Services & Subscription Terms above; it is not a contract with business clients and does not change those Terms.

1. Information We Collect

Information you give us. Name, email address, phone number, business name, business address, services, and profile or listing information; messages you send us; and, for business clients, billing contacts, Orders, and the content and materials you provide for our services.

Payment information. Payments are processed by Stripe. We receive limited payment details (such as card type, last four digits, and billing status) but do not store full card numbers.

Social media and account access. If a business client gives us access to its social media, advertising, website, or analytics accounts, we access the information in those accounts only to provide the services the client ordered.

Bato App permissions. With your permission, the Bato App may access your camera and photo storage (to take or upload photos for listings and profiles) and your location, including precise, approximate, and, where you allow it, background location (to show nearby businesses and send location-based notifications or recommendations). You can turn these permissions off in your device settings, which may limit some features.

Information collected automatically. Device information (model, operating system, device identifiers), log data (IP address, app and site activity, crash reports), and usage analytics, collected through tools such as Google Firebase Analytics and cookies or similar technologies on our website.

2. How We Use Information

We use personal information to provide, operate, and improve the Bato App, our website, and our services; create and display business listings, advertising, and promotions; process payments, subscriptions, and billing; communicate with you, including service, billing, and renewal notices; provide customer support; personalize content and show relevant local businesses and advertisements; measure performance and analytics; protect the security and integrity of our services; prevent fraud and respond to payment disputes; and comply with legal obligations and enforce our agreements.

3. How We Disclose Information

We disclose personal information only as follows:

Service providers that help us operate, such as payment processing (Stripe), hosting, analytics (Google Firebase), advertising (Google AdMob), email and communication tools, and AI and software tools, under contracts limiting their use of the information.
Third-party platforms such as Instagram, Facebook, TikTok, YouTube, Google, and Apple, when we publish content or run campaigns for business clients, or when you interact with those platforms through our services.
Business clients, when you participate in a business’s loyalty, membership, or promotional program offered through the Bato App, to the extent needed to run that program.
The public, for business listings, profiles, and promotional content that businesses choose to publish.
Legal and safety reasons, when required by law or legal process, or to protect the rights, property, or safety of Bato, our users, or others.
Business transfers, in connection with a merger, acquisition, financing, or sale of assets.

4. Advertising, Analytics, and Your Choices

The Bato App uses Google AdMob and Firebase Analytics, which may collect device identifiers and usage information to show personalized or contextual ads and to measure app performance. We do not sell personal information for money. Some state laws may treat disclosures to advertising partners for targeted advertising as a “sale” or “sharing” of personal information. You can opt out of personalized ads in your device settings (on Android: Settings > Google > Ads; on iOS: Settings > Privacy & Security > Tracking), and you may also email us at info@batoapp.com to opt out of targeted advertising. Our website does not currently respond to browser “Do Not Track” signals.

5. Data Security

We use reasonable administrative, technical, and physical safeguards, such as encryption in transit, access controls, and secure hosting, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records of consent and transactions, resolve disputes, and comply with legal obligations. We then delete or de-identify it.

7. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; to opt out of targeted advertising or the sale or sharing of personal information; and to appeal our decision on a request. California residents may also request information about disclosures for direct marketing purposes. To make a request, email info@batoapp.com. We will verify your request and respond as required by applicable law, and we will not discriminate against you for exercising your rights. You may also delete your Bato App account by contacting us.

8. Information We Process for Business Clients

When we process personal information on behalf of a business client (for example, a business’s customer list or loyalty-program members), we act as that business’s service provider under our Services & Subscription Terms. If you are a customer of one of our business clients, please contact that business directly with privacy requests; we will assist the business as required.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

10. Third-Party Links and Affiliate Disclosure

Our services may contain links to third-party websites, products, and services, including affiliate links for which we may earn a commission at no additional cost to you. As an Amazon Associate, we earn from qualifying purchases. Third parties’ privacy practices are governed by their own policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last Updated” date and, where required by law, notify you of material changes.

12. Contact Us

Bato Baham Corp Email: info@batoapp.com Website: batoapp.com